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This T-Mobile Chat Transcript Shows Why Online Customer Service May Not Be A Huge Improvement – Consumerist
T-Mobile Help on Twitter: "@beccitweet Hi Seanchai! :) We have multiple avenues of support for you! Live Chat is a great option, but if the hold time is high... 1/3" / Twitter
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Anyone else have their T-Mobile chat support not able to go through whether by WiFi or data? : r/tmobile
![Waited Ten Minutes To Be Instantly Told Chat Support Can't Help Prepaid Customers Currently - Is (Redacted Individual) - Fill In The Blank - Now Running Chat Support? : r/tmobile Waited Ten Minutes To Be Instantly Told Chat Support Can't Help Prepaid Customers Currently - Is (Redacted Individual) - Fill In The Blank - Now Running Chat Support? : r/tmobile](https://preview.redd.it/30ny9kezvg591.png?auto=webp&s=0e3ddaa74183131dacbb1064ee7580134617543b)